How to Solve Problems

How to Solve Problems

I’ve had this post in my drafts for a while now and had completely forgotten to “publish it”. 


This year, the students have been learning various strategies to use when solving problems. These strategies were taught to the staff by Jory Faibish during one of the conflict resolution workshops that took place at our school.

Here are the steps we are now following in class:

1. Facts: tell the person what you are observing. Describe what you see. Do not accuse the person of anything or use language that will show your personal opinion. Stay neutral and retell what is taking place and what you are seeing.

2. Feelings: share how you feel. Once again, do not accuse the person of anything. However, you are entitled to your own feelings and it’s ok to share how you are dealing with a certain situation.

3. Future: tell the person how you would like things to be in the future. If a person has been saying something that bothers you or he/she has been doing something that makes you feel uncomfortable, ask them to stop doing it. Remember to be specific when describing this part!


I would also like to take this opportunity to share a VSB document with you in regards to conflict resolution. This might be useful when unsure how to address a situation with your child’s teacher. I’ve included it as a picture but have also attached it as a pdf document for you to download.